Privacy Policy

At The Crown – Charleston, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our property management team.

1. Information We Collect

We may collect the following types of information:

Personal details such as your name, email address, and phone number when you fill out contact or booking forms.
Technical data such as your IP address, browser type, and device information for analytics and performance purposes.
Application or leasing information if you apply through our third-party system (AppFolio).

2. How We Use Your Information

Your information helps us:

Respond to your inquiries and process applications.
Improve our website, property listings, and overall user experience.
Send property updates, promotions, and leasing information (only if you opt-in).
Maintain compliance with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal data.
We may share limited information with:

AppFolio for online leasing, payments, or applications.
Trusted third-party vendors (such as hosting, analytics, or email services) who assist in operating this website.
All vendors are required to protect your data and use it only for the agreed purpose.

4. Cookies & Tracking

Our website uses cookies to:

Improve site functionality and user experience.
Analyze website traffic through tools like Google Analytics.
You can adjust your browser settings to refuse cookies if preferred.

5. Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure.
However, please note that no online transmission is 100% secure, and users share information at their own risk.

6. Links to Other Websites

Our website may contain links to third-party websites such as AppFolio or social media pages.
We are not responsible for the privacy practices or content of those external sites.